Insurance can be complicated. That’s why you need Sheila. Her mantra is simple: Treat customers the way I would want to be treated. That means you can consider Sheila your personal insurance assistant. Every aspect of your account gets her attention, whether it be a simple billing question, a quote to reduce premium or a detailed, complicated claim. Her goal is to minimize frustration and make insurance, not a necessary evil, but a pleasant source of security.
It’s not uncommon to hear complimentary comments about Shelia’s work. One client, who was struggling to settle a claim of water damage on their home in Arizona, recently sent a handwritten note of appreciation. Shelia’s persistent follow up with the claims department led to a final resolution and complete payment, making the client oh-so-happy. Just another day at the office for Sheila!